blog post

Coverage Alert
Iceland Volcano Eruption/European Travel Disruptions

As you are aware, the volcanic eruption in Iceland and the resulting shut down of airports across Europe has seriously affected travelers in the region. At Access America, thousands of our customers have been impacted by this event and we are moving quickly to help travelers who may need assistance while traveling or have questions about their policies or want to file a claim. In fact, our claims department is already processing insurance claims from customers affected by the closure of European airspace due to the volcanic ash cloud.

As of Thursday, April 15, 2010, the volcanic eruption in Iceland is considered a known event. Access America customers who purchased their travel insurance policy prior to April 15, 2010, may receive trip cancellation, trip interruption or travel delay benefits if their travel plans have been affected by this event. Please have your customers review their insurance certificate/policy to see their specific terms and conditions of the insuring agreement and remember to contact their travel provider prior to canceling their travel arrangements.

For more information on your Access America coverage pertaining to this event please follow the link below to an email I received from Access America.

http://mail.cruisesystem.com/mail/imp/view.php?popup_view=1&mailbox=INBOX&actionID=view_attach&id=2&mimecache=ad8cec3a9a8ad4226ef4e6bd05e32288&index=36814&view_html_images=1